
Frequently Asked Questions
I am happy to offer a full refund prior to scheduling your spell. During scheduling, I set intentions for your spell with my spirits, ancestors and the universe, which is a necessary and major part of the spell casting process. If you need to cancel after scheduling, reach out to me directly via the website and I will handle on a case-by-case basis. If you want to switch out the spell you purchased, reach out via the website as well as I am happy to work with you on this on a case-by-case basis as well. Thank you for your understanding in the spell casting process.
Names and dates of birth of all parties involved should be included in the order notes for each order. I know the character count is limited in the order notes, but the above information is vital for each order. If you need to send additional information, please use the conversation thread we have that runs through the site.
Orders are processed every 24 to 48 hours, except on weekends, and schedules go out late that same day of order processing. Daena will schedule three days a week (Mon, Wed, and Fri) and send casting schedules out that same evening. Please be patient with scheduling as overscheduling myself with daily number of spells will drain me of energy and will effect my spells; I refuse to give less than 100% of my energy to each spell as at the end of the day my goal is to manifest your desired outcome and I won’t compromise on quality of my work.
We do not accept all cases and we will refund you instantly if your situation is one that crosses my moral and ethical beliefs. We do not involve ourselves in death spells and miscarriages (yes, people ask for this!). There are many other lines we do not cross and they become situational and are handled on a case-by-case basis.
