Cancellation Policy

 - We are happy to offer a full refund prior to scheduling/casting your spell. During scheduling, we set intentions for your spell with our spirits, ancestors and the universe, which is a necessary and major part of the spell casting process. If you need to cancel or switch out a spell after scheduling, reach out via the website or email (found on our Contact Us page) as we are happy to work with you on this on a case-by-case basis. 

 

How does spell manifestation work?

- All our spells typically show small movement in 6 to 8 weeks and grow from there. Can they manifest quicker, yes. Can they take a little longer, yes. Each situation is different!

 

What about specific impressions?

- If we have a specific impression when we cast your spell, we will reach out with that information at the time of casting so we do not forget. Not all spells give an impression at casting.

 

What if a spell is missing from my order?

- We are not perfect! If a spell is missing from your order, we are willing to work with you to figure out how to rectify that so you are 100% satisfied.

 

Paypal email contact issues? 

- If you do not use your paypal email as your primary email, you should add a note in each order stating the email you want communication to come to and that email should also be registered at the site.

 

Information needed for casting?

- Names and dates of birth of all parties involved should be included in the order notes for each order.  We know the character count is limited in the order notes, but the above information is vital for each order.  If you need to send additional information, please use the conversation thread we have that runs through the site.

  

How do we schedule live psychic readings?

- Once purchased, the back-office (JoJo) will email you a link to view availability and get your reading scheduled. All readings are done via Zoom, and you will receive confirmation emails with your requested time slot/meeting ID & link for your meeting.

 

 Do you cast for minors?

- No. 

 

 How often are orders processed and schedules sent out?

- Orders are processed every 24 to 48 hours, except on weekends, and schedules go out late that same day of order processing. We schedule orders three days a week (Mon, Wed, and Fri) and send casting schedules out that same evening. Please be patient with scheduling as over-scheduling ourselves with daily number of spells will drain us of energy and will effect our spells; We refuse to give less than 100% of our energy to each spell as at the end of the day our goal is to manifest your desired outcome and we won’t compromise on quality of our work.

 

Is my transaction and casting kept confidential?

- Yes, we take your privacy very seriously. 

 

What if I give misleading information for casting about a situation, date of birth, etc? 

- If you mislead us with false information your spell won’t work.  We customize spells and use the information that you give.

 

We have the right to refuse any order placed in the shop.

- We do not accept all cases and we will refund you instantly if your situation is one that crosses my moral and ethical beliefs. We do not involve ourselves in death spells and miscarriages (yes, people ask for this!). There are many other lines we do not cross and they become situational and are handled on a case-by-case basis.